Ensure your admin has assigned you a Google Voice license and a phone number.An outdated Voice app might also be why Google Voice is not working on a new phone.Go to the App Store/ Play Store and look for the latest app version. If you find Google Voice not working on Android/ iPhone, ensure the Google Voice app you’re using is up to date.Due to poor connectivity, you may be unable to access your Google Voice account. If you find Google Voice not working on a computer or mobile device, it could be due to connectivity issues. ![]() Here are some of the solutions you can try: Fortunately, there are a few quick fixes that can help you. Problem 4: Can’t access the Google Voice account There are several other limitations.Īnd in case you’re ever stuck in the process, which is more prevalent if you’re porting multiple phone numbers, you can be in real trouble.Īgain, due to the lack of support and clarity on the issue by Google Voice’s team itself, there’s no definite solution to it. You won’t be able to port your Canadian or toll-free numbers. Many complain about the complex process or inability to do so.įor instance, you’ll have to pay a porting fee of $20/number. While Google Voice claims it can port existing phone numbers, the experience of many users has been contrary. Note that you can make Wi-Fi calls only through the Voice App. And sound quality issues are common when the mobile network is poor.īut if connectivity/ Wi-Fi is not the culprit, it is assumingly a problem with Google Voice, and it is very little you can do about it. You might also encounter Google Voice not working on Wi-Fi. If it is a connectivity issue, you need to fix it to get sound call quality. You can only check your internet connection if you find Google Voice not working on Android, iPhone, or desktop devices. And this has been a key pain point that has pushed them away from Google Voice and towards other VoIP phone systems. Many users have complained about poor voice quality when talking to their prospects and customers. However, that doesn’t exactly hold true with Google Voice. The sound quality of VoIP calls is usually much better in comparison to that of traditional phones. Click on the “calls” section in your settings and turn it on. You might have turned off the call answering option on the web, Android, and iPhone.Your incoming calls won’t ring if you have toggled on the “do not disturb” mode.Moreover, coming to mobile devices, there are two possible reasons why you find Google Voice not working on iPhone/ Android: So, you need to jump back to your Google Voice tab every so often to ensure it stays active. Google Voice does not work very efficiently in the background. Google Voice will mute incoming calls if you are not interacting with the platform or are inactive for a while. Inactivity might be why you find Google Voice not working on a computer. If you use Google Voice, here are seven common problems you may encounter and how to resolve them: Problem 1: Incoming calls don’t ring This is one of the biggest reasons why businesses usually opt for other Google Voice alternatives like JustCall for their sales and customer support campaigns. ![]() While Google Voice doesn’t necessarily have a steep learning curve, the lack of customer support does pose challenges when any issue occurs. The former is suited for businesses and comes with several enterprise-grade features. Note that Google Voice for Google Workspace is different than Google Voice personal. You can use it as an alternative to the traditional landline, or integrate it with other communication tools. It uses the internet to transmit your calls and messages. Google Voice is a VoIP (Voice over Internet Protocol) phone service that allows businesses to make and receive calls.
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